Empowering the process.

In Operations, we have high expectations.

From the professionals located at our customer service centers, who problem-solve around the clock, to the adjusters and investigators at the scene, our operations team is a diverse, talented group in constant pursuit of solving challenges.

Join the Prudential Talent Network

Want to know what it’s like to work at Prudential?

With our Talent Network, you’ll learn more about our people, culture, and discover professional development tips from our leaders.

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Thank you for joining our Talent Network!

Prudential is focused on Building Careers of the Future and it starts with our talent network.

As a member of our talent network, you will get exclusive news about the industry, various cool projects we are working on, career advices , our employee success stories and job opportunities you may be interested in.

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A diverse field of opportunity—and talent.

Whether you’re just starting out or an experienced professional, Prudential can help you find a lasting and rewarding career. You’ll be part of a growing, dynamic company that supports every employee and focuses on their professional growth

  • Claims Operations - Handles claims for the organization. This involves the negotiation and settlement of claims, from first advice through to final settlement.
  • Disability Claims - Determines the validity of and authorizes disability claims. Makes policy recommendations and guidelines for claims negotiations. 
  • Policy Administration - Monitoring payment receipts and policy expiration dates, processing various changes, issuance and re-issuance of policy documents.
  • Customer Service - Plans and monitors customer contact center schedules and operations, manages information and productivity forecasts, and more.
  • Underwriting – For Client Experience, Group, Life, Medical and New Business, quantifying risk, determining on the acceptance of claims, and more.
  • Business Analysis - The link between technology and specific business areas, identifying requirements, creating project specifications, and more. 
  • Business Process Improvement - Analyzes and measures the effectiveness of business processes, develops sustainable improvements, and more.

Diverse talent. United.

With a collaborative environment that welcomes people of different backgrounds and identities, Prudential values diverse perspectives and believes it’s what make us stand-out, do our best work and succeed.  

We’re always looking for talented professionals with the skills, insight and an eye for innovation to help move us forward. Discover a challenging corporate career at one of the world’s leading financial services institutions.